Manual - Axeos

axeos.png
NotesPlease make sure your system time is correct. If your computers time is behind the real time, you may not receive events.To connect the Axeos telephony system (version 4.2.1 and higher) to Bubbl...

Index

Configuration in Axeos

Then, in the Bubble software, go to Phone Connectors and activate the Axeos phone connector by double clicking on it. Fill in the endpoint of the Axeos phonesystem and the user credentials. Click on Save and then on verify. Axeos is now connected to Bubble.

Features

Call control

Answer button
With call control you can directly answer a call via a button in the pop-up notification.

Hangup button
With call control you can directly end a call via a button in the pop-up notification.

Call initiation
Call initiation is supported by this integration. That means that you can easily start an outgoing telephone call with one mouse click (click to dial), dial button on your keybord (select to dial) or use the Bubble remote dialer.


Call Events

Inbound events
This allows Bubble to show data for incoming calls.

Outbound events
This allows Bubble to show data for outgoing calls.

Transfered events
This allows Bubble to show data for transfered calls.


Integration

Admin account required
Authentication based on an account with admin rights is required to activate the integration


Integration type

User based
This telephone system only supports user-level authentication, so that you have to authenticate per user who wants to use Bubble.


In general it can have four causes:Cause 1The phone connector is not active yet in Bubble. Make sure you double click on the phone connector so there is a blue frame around it. Only then is the Phone...

Log in if you want to read further

Index

Cause 1

Cause 2

Cause 3

Cause 4

Yes, you can! In the Bubble software you can check under Phone Connectors if the call events are coming through. This is also an extra way of checking whether you have done the configuration correctly...

Log in if you want to read further

Copyright Red Cactus B.V. © 2020 - 2023 Terms and conditions