FAQ - User - Knowledge Base

Knowledge Base

Red Cactus only invoices partners, not end customers. You will receive invoices within 4 working days after the end of a month. The payment term is 14 days after the invoice date. Red Cactus sends a c...

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This article is providing information to users of our software. Information that contains things like, how to install our software, how to use certain options and more. If you want to read this article, you will have to log in with your Red Cactus account.

It is possible to provide customers with a debtor number in the web portal that corresponds to the debtor number of your billing system. Go to Reseller > Customers > Open the customer card and a...

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It is possible to provide standard articles in the web portal with an article number that corresponds to the article number of your billing system. You can also enter the sales rates per item here. Go...

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The non-standard modules such as new integrations, Microsoft Power BI, Contact Sync, etc. are visible under a customer on the Modules > Custom Modules tab. These are NOT&nb...

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To invoice the Red Cactus services to your customers, you can generate a file in the web portal that you can upload into your own billing system. Go to Reseller > Billing > Export. click on...

Knowledge Base - Billing

Knowledge Base

Index

>Twinfield export

>Exact export