Knowledge Base - FAQ

Knowledge Base

Yes, you are about to configure your first Bubble customer! But how does it work and where do you start...? Follow this step-by-step plan to work towards a successful end of the installation. First we...
Is it possible to simulate a phone call for testing purposes, without actually making a phone call or connecting a telephony system? Yes, click here. ...
Do you want to introduce the customer to the Bubble integration first without having to pay for it right away? No problem. You can offer the customer a free trial for 30 days with a maximum of 5 users...
Are you looking for more information about the Bubble functionalities or a video you can share with your customer? Click here....
In general it can have four causes:Cause 1The phone connector is not active yet in Bubble. Make sure you turn on the phone connector by clicking the switch so there is a blue frame around it. Only the...

Index

Cause 1

Cause 2

Cause 3

Yes, you can! In the Bubble software you can check under Phone Connectors if the call events are coming through. This is also an extra way of checking whether you have done the configuration correctly...
An annoying attribute of the Chrome and the Edge webbrowser is that by default an intermediate step appears when clicking on a telephone number, before the call is actually set up. This can be remov...
With the Clone Profiles module under the tab Bubble it is possible to roll out a configuration to all selected people at the same time. This gives you as much configuration time for 1 user as for 1,...
Note: please note that this feature does not apply to all CRM connectors, due to API limitations of specific CRM/ERP applications.Default search notationsThe following number notations will be searche...
If you get the following error message "Could not lock Bubble profile directory. Another application is locking the user folder", then there is probably a misconfiguration in your Bubble config file.T...
From Bubble v3.40 it is possible to communicate with the Bubble process by starting Bubble with specific arguments. This can be done via the command line, scripts or just a simple shortcut on your des...
ESET Endpoint Security can slow down the Bubble application startup and therefore slow down click-to-dial actions from other applications.If this is the case, you need to add Bubble installation path...

To be able to share your screen you need to set the following permissions:

First click on accept:

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Double click on the ISL client app:

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Open Settings > Privacy & Security > Screen Recording: 

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Enable Screen & Setem Audio Recording for the ISL client:

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Open Settings > Privacy & Security > Accessibility Access:

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Enable Accessibility access for the ISL client:

J+AAAAABJRU5ErkJggg==


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